Organizational Behavior - Motivation




Definition and The Importance of Motivation.
          Motivation is an inspiration that helps to use the employees’ knowledge and skill for the growth and development of the organization. It is an act of persuading the people who work in the organization. It is defines as the psychological process that held to increase the will to do work. It is the process of inspiring people from which the people can use their ability. It is an important function of management. The employees who are engaged in the organization must be motivated. Without motivation, their ability and skill can’t be used properly. Every employee has the capacity to do work. It is the process that helps the employee to explore their talent.
Importance of motivation :
a. Proper utilization of production factor
Motivation is the mechanism which is used to stimulate the employees. Stimulated employees are ready to use the production factor properly and efficiently. So it results in increase in production and productivity.
b. Willingness and interest creation: 
Motivation stimulates the employees in an organization. It influences the willingness of employees to work hard and help to present better performance. It is a process that acts according to desire of employees and increases the willingness and interest of employees to do work.
c. High productivity: 
When the employees are fully motivated there is better performance. It results high production and productivity increment.
d. Organizational goals:
The machine, equipment, money cannot be effectively used when the employees are not motivated to do the work in an organization to the maximum extent .so it helps to achieve the organizational goals.
e. Readiness for change:
Changes are required in every organization. Such changes may be in technology, environment etc. when the changes are introduced in the organization there is tendency to resist them by the employee or hesitate to accept the change. Motivated employees are already made ready to accept the change.
f. Efficiency in work:
Motivated employees perform their duties according to the goals of the organizations. They perform work efficiently and timely and increase the efficiency
g. Reduce absenteeism:
Motivated employees don’t want to be absent frequently. In other words, Motivated employees stay in the organization more and non-motivated employees are careless for the organizational goals.
h. Employees’ satisfaction:
Employee’s satisfaction is an important aspect for the managerial point of view. Employees may be motivated by fulfilling their needs and giving satisfaction in their work. In short Motivated employees are always satisfied.
i.                    Less disputes and strikes:  
Disputes and strikes are harmful for organizational activities. When the employees are not motivates they are dissatisfies which creates disputes in the organization.
f. Better human relation: 
all employees must be treated as human beings by the organization. Motivation I mainly related to behave the human beings.
4.2     The Process of Motivation's Accure.
          Not all people fulfill same theory. I greatly distribute it, and there are two Motivation Theories. People who want to put up motivation should consider which is better for them. One is contents theory. It’s point is that what makes people motivated (WHAT). The other is process theory. It’s point is that how people motivated (HOW).
·      Contents Theory
The members feel sense of accomplishment with work. Moreover, they find the work that they can show their ability in challenging. They can develop their ability and grow up through the work. Finally, they can get rewards for their work.
·      Process Theory
Members make the goal, which is not impossible for their ability but possible with their efforts. We prepare rewards for the results member achieved, but the rewords are not only money but evaluation from others. It is important that member recognize they can get rewards for their achievements. Employer know that what kind of rewards employee like, and prepare that.


4.3     Factors that Affecting The Motivation
Employees need to have high work motivation in carrying out tasks to achieve the goals set. Work motivation is a motivating factor for employees to work better and it is influenced by several factors. Saydam in Kadarisman (2012: 296) mentions that the motivation of one's work is influenced by several factors, namely internal factors derived from psychological processes in a person, and external factors derived from outside the environment (environment factors).
·         Internal factors
a)      Personal Maturity
People who are selfish and habitually will usually be less sensitive in accepting the motivation given so it is rather difficult to be able to work together in making motivation work. Therefore the habits that he brought since childhood, the value embraced, the innate attitude of a person greatly affect his motivation.
b)      Education Level
An employee who has a higher level of education will usually be more motivated because it already has a broader insight than employees who lower levels of education, and vice versa if the level of education it has not used maximally or unappreciated and make the employee has low motivation in work.
c)      Desire and Personal Hope
Someone wants to work hard if there is a personal expectation that will be realized into reality.
d)     Needs
The need is usually equal to the motivation, the greater the need for someone to be fulfilled the greater the motivation that the employee has to work hard.
e)      Fatigue and boredom
Fatigue and boredom factors affect passion and morale which in turn will also affect the motivation of work.
f)       Job satisfaction
Job satisfaction has a very strong correlation to the high and low motivation of employee's work. Employees who are satisfied with their work will be highly motivated to their work.
·         External Factors
a)      Conditions Work environment
The work environment includes workplace, facilities and work aids, cleanliness, lighting, tranquility, as well as working relationships between the people in the place. Work environment on the overall facilities and infrastructure that exist around the employees who are doing work that may affect the execution of the work itself.
b)      Adequate compensation
Adequate compensation is the most powerful motivational tool for companies to encourage employees to work well. Low wages will not motivate workers.
c)      Good Supervision
A supervisor builds positive relationships and helps employee motivation by being fair and non-discriminatory, enabling work flexibility and balance of work giving employee feedback that recognizes employee efforts and performance and supports career planning and development for employees.
d)     There is a Career Guarantee
Employees pursue careers to meet the needs of individuals in depth. Someone will try to work hard with sacrificing what is in it for the company if the person feels there is a clear career guarantee in doing the job. This can be realized if the company can provide career guarantees for the future, whether in the form of promotion of position, rank, and guarantee of providing opportunities and placements to be able to develop the existing potential in the employee.
e)      Status and Responsibility
Status or position in a particular position is the desire and expectation of each employee in the work. Employees not only expect compensation only, but when they expect to have the opportunity to occupy positions in the company or agency where they work. A person in office will feel entrusted, given greater responsibility and authority to carry out his or her activities.
f)       Flexible Rules
Another factor known to affect motivation is based on the relationships that employees have in the organization. If the policies within the organization are perceived to be rigid by employees, it will likely lead to lower motivation.

4.4     Motivation's Theories
a.             The Maslow Theory
               Maslow said that motivation is the work impulse that arises in a person to meet his needs. Maslow classifies the five levels of human needs, namely:
·      Physiological Needs
·      The need for security
·      Social needs or affiliations
·      Needs that reflect self-esteem
·      Self actualization needs

b.             Herzberg's Theory (Theory of Two Factors)
               Herzberg in Hasibuan (2004: 228-229) states that people in carrying out their work are influenced by two factors so that the theory developed is known as "Model Two Factor" of motivation, namely motivational factors and hygiene or maintenance factors. According to this theory is meant motivational factors are things that encourage achievement that is intrinsic, which means sourced in a person. While, the meaning of hygiene or maintenance factors are factors that comes from outside the self that helped determine the behavior someone in their life. The motivational factors are:
·         Achievement
·         Recognition
·         The work itself
·         Responsibility
·         Development of individual potential
While, hygiene or maintenance factors include:
·         Salary or wages
·         Working Condition
·         Company policy and administration
·         Interpersonal relations
·         Quality of supervision (Quality supervisor)
 
c.              Victor H. Vroom Theory (Theory of Hope)
              According to this theory, motivation is the result of an outcome of someone's wants to reach and the estimate is concerned that its action will lead to its desired outcome. That is, if someonen desperate for something, and the way seems to be open to acquire it, the person will try to get it. There are 3 important concepts related to this theory as quoted by Hasibuan (2004: 234-235), namely:
·         Value
·         Instrumental
·         Expectancy
 
d.             Theory of Justice
              This theory lies in the view that humans are driven to eliminate the gap between the efforts made for the benefit of the organization in return for the benefits. In cultivating a certain perception, an employee usually uses four things as a comparison (Siagian, 2012: 175-177), namely:
·         His expectation of the amount of remuneration he deems eligible to be accepted on the basis of personal qualifications, such as his education, skills, nature of work and experience;
·         The remuneration received by another person in the organization of which the qualification and nature of the work is relatively the same as that of the person concerned;
·         Remuneration received by other employees in other organizations in the same region and conduct similar activities;
·         Applicable legislation regarding the amount and type of remuneration that employees are entitled to.
 
e.              Goal Setting Theory 

              The view of this theory is that of desire and purpose the individual is the main determinant of behavior. Further disclosed the stronger the goal will result in a high level of performance if this goal is accepted by the individual. The goal setting model emphasizes that a goal often serves as a motivator. Every goal must be clear, meaningful and challenging. 
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